San Antonio Family Home ~ 16 Mi to Downtown!

Reviews

• Need better towels and pillows. No knives. Backyard patio needs update. Noise can’t be helped.

  4/5

  Other than above we enjoyed our stay.

  *This review was originally posted on Vrbo

• San Antonio VRBO

  5/5

  Lovely Home in a residential neighborhood.

  Had just about everything we could have needed already in the House, including linens, towels, kitchenware and large screen televisions. Really enjoyed the kitchen and dining room areas, as we made a couple Dinners and a couple breakfasts onsite.

  Two Exceptions:

  1) We are Coffee Snobs, so after reading in previous reviews about issues with Coffee, we actually brought our own 10 Cup Coffee Pot, Filters, Coffee Grounds, Creamer and our own Coffee Mugs. Problem Solved in advance.

  2) This VRBO Home Owner did not provide a Binder or other Onsite Instructions, so we had a few issues with the Television and Internet Based Channel Guide. For instance, we were there in San Antonio for the Eclipse, so we needed to view advance local weather reports in order to distinguish whether to sit in the backyard for Totality, or travel a few miles, or even hours, away to attempt to skirt the cloud cover during Totality. And, that Monday Evening following Totality, we wanted to sit back and watch the NCAA Men's Basketball Championship Game on the Big Screen Television with the really great Sound System. Unfortunately, NONE of the Channels listed anywhere in any of the Dozens of Channel Menus were even televising the Game. Several Hundred Channels, and NO ESPN, ESPN2, TNT, TBS or NO Streaming Service like HULU, Netflix, Disney+ or any other Platform accessible without the Owner's Password, or even a temporary account access code. So, we couldn't watch.

  *This review was originally posted on Vrbo

• Never stayed

  1/5

  I didn't get to stay at the property, no one ever messaged me the the key code or anything. They never responded. Had to pay for another property and was still charged for this property.

  Manager's Response:

  Hi Jeremiah, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We take it seriously when guests let us know they are disappointed and we're very sorry you were unable to enjoy this beautiful home. We've confirmed that the Evolve pre-stay email was sent to you before your arrival, which included detailed check-in instructions and other information about the property. We encourage guests to check their email and spam folders. Additionally, Evolve is available 24/7 for any questions or concerns.
  - We always work with guests if issues arise and wish you had reached out to the Guest Contact so we could have assisted you and quickly resolved your concerns.
  - We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• 2023

  4/5

  It was a nice place to stay.

  *This review was originally posted on Vrbo

• Perfect

  4/5

  Was the best little place to stay. Enjoyed the swing set and trampoline for the kids to play.